You may be asked to provide TeamViewer access to your PC or Mac desktop to allow a Fitzpro helpdesk agent resolve an issue with that system on your network.

To do so, please take the following steps:

  1. Click to access Fitzpro's pre-configured TeamViewer host file here
  2. Fitzpro's host file will automatically start to download, should it not load, simple click on the not loaded yet link to start the process:
  3. Open the application you downloaded and click Run or allow when prompted
  4. Give the Fitzpro helpdesk agent the long number in the Session Code field

If you still need further help contact us here